Clear Panel (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website, web application, and mobile applications (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of information:
- Account Information – Name, email address, phone number, company name, login credentials.
- Billing Information – Payment details, billing address, subscription history.
- Usage Information – Log files, device data, IP addresses, browser type, and activity within the Services.
- Case and Workflow Data – Information you upload or create while using the Services (e.g., cases, invoices, schedules).
- Affiliate Information – Affiliate ID, referrals, commission records.
How We Use Information
We use collected information for the following purposes:
- To create and manage your account.
- To provide and improve our Services.
- To process payments and subscriptions.
- To communicate with you regarding updates, invoices, and support.
- To operate our affiliate program.
- To comply with legal obligations.
Sharing of Information
We do not sell your personal information. We may share information in the following cases:
- Service Providers – Third-party vendors that support payment processing, hosting, analytics, and communication.
- Legal Compliance – When required by law or to protect our rights.
- Business Transfers – In connection with mergers, acquisitions, or sales of assets.
Data Retention
We retain personal data for as long as your account is active or as necessary to provide the Services, comply with legal obligations, or resolve disputes.
Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your information.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- The right to access the personal data we hold about you.
- The right to request correction or deletion of your data.
- The right to restrict or object to certain processing.
- The right to data portability.
- The right to withdraw consent at any time (where processing is based on consent).
Requests can be submitted to [email protected].
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core functionality of the Services.
- Analyze usage and improve performance.
- Provide personalized content.
You may adjust cookie settings in your browser, but some features may not function properly.
International Data Transfers
If you access the Services from outside the European Union, your data may be transferred to and processed in countries where privacy laws may differ.
Data Processing Agreement (DPA)
- Role of the Parties – For personal data subject to the GDPR, Clear Panel acts as the Data Processor when processing data on behalf of users (“Data Controllers”).
- Processing Scope – We process personal data only as necessary to provide the Services, in accordance with user instructions, applicable laws, and this Privacy Policy.
- Subprocessors – We may engage trusted third-party service providers (“Subprocessors”) to process data. A current list of Subprocessors can be made available upon request.
- Data Subject Requests – We will provide reasonable assistance to users in fulfilling obligations related to data subject rights (access, correction, deletion, portability).
- Security Measures – We implement appropriate technical and organizational measures to ensure the security of personal data.
- International Transfers – If data is transferred outside the EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent).
- Audits – Upon reasonable notice, we will provide information necessary to demonstrate compliance with this section.
Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Services after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Email: [email protected]
Company Name: Clear Panel
